Types of Telephone Systems for Businesses.
One of the essentials of a business is a good communication system. The employees will be able to pass information with ease and within the shortest time possible. It is, therefore, a good idea for businesses to install suitable communication systems. Telephone systems are preferred because of the effectiveness, and it reduces movement with the business premises. A good telephone system will also allow communication between the business owner and its customers and creditors. There are a variety of telephones systems that can be used by businesses. Here are the different types of telephones systems available in the market and their features.
Virtual telephone systems involves the installation of a business line and then connecting it with the mobile numbers of different workers. Virtual telephone systems operate with the principle of call-forwarding by directing the phone calls from the business line to the respective phone numbers. There are several other features that the system incorporates such as automated receptionists, voicemail, and call screening. The system is suitable for business that its employees operate way from the business. Therefore, incoming phones calls to the business line can be directed to the employees who are not available in the business premise at the moment.
Landlines is another type of telephone systems that can only be used in place that there is an existing network provided by phone company. The system is also known as public switched telephone networks and uses the companies copper wiring. The system can only operate in the business after installation of a private branch exchange (PBX) hardware. The PBX hardware is mean to facilitate the phone extension process and initiate other features such as call directories and call transferring. Landline system is good for business with huge finances that can handle the costs associated with it. It is also suitable for businesses lacking high-speed internet access.
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VolP telephone system is another type of telephone system that is an upgrade of the landline system. It relies on existing company provided network connections instead of the copper wiring. It also has several other important features such as automated attendants and call queues. The system can also be integrated with computers to enable other features such as internet voicemail. The workers can also access the business line using their individual phone numbers. It is very simple to install and the process of installation is also cheap.
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On-Premises VolP telephone systems is installed with the business and requires a private PBX hardware so that phone system can run. The system is more effective and reliable than the VoIP system but requires massive financial investment. It allows you to monitor your communication by yourself. You will need to hire experts to maintain and set up the system.